Frequently Asked Questions

Have a question? We're here to help!

Ordering

How do I place an order?+

Simply browse our collection, add your favorite toys to the cart, and proceed to our secure checkout. You can check out as a guest or create an account to save your details for next time.

Can I modify or cancel my order?+

If you need to modify or cancel your order, please contact us at hello@MarketHub.com as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

What payment methods do you accept?+

We accept all major Credit/Debit Cards, UPI (including GPay, PhonePe, Paytm), and Cash on Delivery (COD) for most locations in India.

Shipping & Returns

Where is my order?+

You can track your order status from the "Track Your Order" link in our footer. You will also receive an email with tracking information as soon as your order ships.

What is your return policy?+

We offer an easy 30-day return policy. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange. Please visit our "Shipping & Returns" page for more details.

Products & Safety

Are your toys safe for children?+

Absolutely. Your child's safety is our number one priority. All of our toys are made from non-toxic materials and are BIS certified to meet the highest safety standards.

How do I care for my wooden toys?+

To clean wooden toys, simply wipe them with a damp cloth and a mild, child-safe soap. Avoid soaking them in water, and let them air dry completely. This will help them last for years to come!

Still have questions?

Our friendly team is here to help. Get in touch with us and we'll be happy to assist you.